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Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. Please send an email to katiek@sloanandparker.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less any handling fee. A 15% restocking fee may be applied to other canceled orders. If the original product was damaged or flawed you will receive a full refund, including any handling charges.